Practices / Communications and Public Affairs
05 · Explain
Trust with the people who decide your future.
Regulators, investors, staff, partners and the public each decide something about you. We help institutions give an honest, consistent account of themselves, and prepare for the days when that account is tested.
The problem we solve
Reputation is earned in practice and lost in public. Communication cannot rescue a decision that was wrong, but it can make sure a right decision is understood.
What we do
Six capabilities, one standard.
Each capability can be engaged on its own. Most clients find the work goes further when two or three are combined under one partner.
Corporate reputation
A clear account of what the institution stands for, built from what it does and tested with the people it must persuade.
Crisis and issues
Preparation, round-the-clock counsel and the statements that matter in the first hours of a crisis.
Government relations and public affairs
Policy analysis, engagement with officials and legislators, and coalitions built on shared interest, conducted openly and lawfully.
Investor and financial communications
Results, transactions and capital markets disclosure written to be read as well as filed.
Internal and change communications
Leaders who explain change before it happens, and staff who hear it from them first.
Executive positioning
Speeches, interviews and op-eds for leaders who have something worth saying.
Our principle
Our principle
We will help an institution explain a decision. We will not help it disguise one.
The standard every engagement in the practice is held to.
Where the practice joins others
Rarely engaged alone.
The practice works most often with these two. One partner leads, so the joins between them are nobody's blind spot.
Strategy and Transformation
Strategy is only as good as the institution's ability to carry it out.
Explore 03 · ProtectCybersecurity and Digital Risk
Every institution will face a serious incident.
Explore Related perspectiveInstitutions rarely fail inside one discipline. They fail at the joins.
ReadCommunications and Public Affairs
Start with one conversation with a partner.
Tell us what is at stake. We reply personally, in confidence, usually within two working days.